We're Always
On Call.

Every mission is staffed based on the patient's clinical need. Critical care transports include a minimum of a flight nurse or paramedic plus a doctor qualified in intensive care or emergency medicine. Stable escort missions may be handled by a qualified nurse or paramedic alone. All crew hold current advanced life support certifications.

Yes. We have pre-established relationships with over 150 insurance providers globally, including AXA, Allianz, Cigna, Munich Re and Generali. We handle all documentation, cost estimates and authorisation paperwork directly with insurers, minimising the administrative burden on families during a stressful time.

Absolutely. Our fixed-wing air ambulances are equipped with full ICU capabilities — ventilators, defibrillators, infusion pumps, blood gas analysers and haemofiltration units. Our crew is experienced in managing the most complex critical care patients at altitude.

A commercial medical escort places a qualified medical professional alongside a stable patient on a scheduled commercial flight. This is significantly more cost-effective when the patient does not require continuous ICU-level care. A full air ambulance provides a dedicated aircraft with full medical fit-out — essential for critical, unstable or complex patients.

Our dedicated ground logistics team manages all immigration documentation, Ministry of Health permits, overflight clearances and customs declarations. We have direct contacts within aviation authorities in over 100 countries and routinely handle complex multi-country repatriations.

Yes. MedAir Global holds CAMTS (Commission on Accreditation of Medical Transport Systems) and EURAMI (European Aero-Medical Institute) accreditations — the two most recognised quality standards in medical aviation. We are also NAAMTA certified and members of IATA and the Air Ambulance Association.

We operate globally, with primary hubs in North America, Europe, the Middle East, West Africa, Southeast Asia and Australia. No location is truly off-limits — our international desk has coordinated missions from Antarctica research stations, remote Pacific islands and conflict-affected regions.